DELIVERIES
Same day deliveries are usually only possible on
orders placed before 13.00 hrs GMT.
As drivers leave at various times throughout the day
to cover different areas, it may be too late by
the time your order is received - if this is the
case, we will deliver the following day. We do offer
delivery by Taxi if required - the additional cost
wholly dependent on the delivery address. Specified
delivery times are not guaranteed.
TERMS AND CONDITIONS
We deliver across Ireland daily - Monday to Saturday
(except for public holidays). Our delivery service
is complemented by our florist network of members
should this be required. All product prices shown
do not include a delivery charge, which is presently
set for Greater Dublin, Ireland and U.K. at €10.00
. This will be added to the product price.
Deliveries to the rest of the World (Europe, U.S.A.
etc) will cost €13.00 and will be added
to the product price. Please note that product styles
and prices differ from country to country and should
it be necessary, we will advise you of any increase
in the product price by email.
Deliveries to some distant or remote rural areas may
not be possible through the florists network should
there be no suitable florist network member close
to the delivery area. You will be advised of this
by email should this be the case.
All products are subject to availability and Abbey
Flowers reserve the right to provide contents
and packaging of equal or greater value without
notice. Allowances must be made for flowers out
of season or temporarily out of stock.
GUARANTEE OF SATISFACTION/COMPLAINTS PROCEDURE
Abbey Flowers guarantee that every order
delivered personally by us will be of GOOD QUALITY,
in GOOD CONDITION and to the full retail value ruling
on the day of delivery.
Any complaint of dissatisfaction must be notified to
us as soon as possible after delivery and always
within 48 hours as it is our policy to replace the
item with another of equal value should this be
required.
With regard to deliveries made through our florist network,
any complaint of dissatisfaction must be notified
to the Florist who delivered the order as soon as
possible after delivery.
Special delivery conditions are applicable to certain locations
such as hospitals, airports, hotels and ships, where
a third party is involved. In such cases the signature
of the person authorised to receive the order shall
be accepted as proof of delivery and fulfilment
of the order
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